Privacy Policy
NETKO is committed to protecting your privacy and personal information
Table of Contents
1. General Information
This privacy policy applies to all services provided by NETKO Solution, including website, mobile applications and other software products.
By using our services, you agree to the terms in this privacy policy.
Note: We may update this policy periodically. All changes will be notified at least 30 days in advance.
2. Information Collection
2.1 Personal Information
We collect information when you:
- Register an account
- Contact us
- Apply for job positions
- Subscribe to newsletter
- Use our services
2.2 Technical Information
We automatically collect:
- IP address
- Browser information
- Device information
- Cookies and similar tracking technologies
- Logs and website usage information
2.3 Third Party Information
We may receive information from other legal sources such as social networks, business partners, or public services.
3. Information Usage
We use your information to:
3.1 Service Provision
- Process requests and transactions
- Provide customer support
- Personalize user experience
- Improve service quality
3.2 Marketing and Communication
- Send marketing emails (with your consent)
- Notify about new products and services
- Invite to events and surveys
3.3 Legal Purposes
- Comply with legal regulations
- Protect legitimate interests of the company
- Prevent fraud and abuse
5. Information Security
5.1 Technical Measures
- SSL/TLS encryption for all data transmission
- Data storage encryption
- Firewall and intrusion detection systems
- Regular backup and disaster recovery
- Regular security audits
5.2 Organizational Measures
- Staff training on information security
- Role-based access control
- Strong password policies
- Security incident response procedures
Warning: No system is 100% secure. We commit to maximum effort to protect your information.
6. Your Rights
You have the following rights regarding personal information:
6.1 Access and Update Rights
- View personal information we store
- Update inaccurate information
- Download your data
6.2 Control Rights
- Opt-out of marketing emails
- Restrict information processing
- Object to use for marketing purposes
6.3 Data Deletion Rights
- Request deletion of personal information
- Cancel account
- Delete usage history
How to exercise: Contact us via email info@netko-solution.com to exercise these rights.
7. Contact
If you have any questions about this privacy policy, please contact us:
Privacy: info@netko-solution.com
Phone
Hanoi: +84 866 632 994
This policy is effective from 01/01/2026