NETKO Logo
About Us
Careers
Contact

Language / 言語

Privacy Policy

NETKO is committed to protecting your privacy and personal information

Last updated: 01/01/2026

Table of Contents

1. General Information

This privacy policy applies to all services provided by NETKO Solution, including website, mobile applications and other software products.

By using our services, you agree to the terms in this privacy policy.

Note: We may update this policy periodically. All changes will be notified at least 30 days in advance.

2. Information Collection

2.1 Personal Information

We collect information when you:

  • Register an account
  • Contact us
  • Apply for job positions
  • Subscribe to newsletter
  • Use our services

2.2 Technical Information

We automatically collect:

  • IP address
  • Browser information
  • Device information
  • Cookies and similar tracking technologies
  • Logs and website usage information

2.3 Third Party Information

We may receive information from other legal sources such as social networks, business partners, or public services.

3. Information Usage

We use your information to:

3.1 Service Provision

  • Process requests and transactions
  • Provide customer support
  • Personalize user experience
  • Improve service quality

3.2 Marketing and Communication

  • Send marketing emails (with your consent)
  • Notify about new products and services
  • Invite to events and surveys

3.3 Legal Purposes

  • Comply with legal regulations
  • Protect legitimate interests of the company
  • Prevent fraud and abuse

4. Information Sharing

We do NOT sell your personal information to third parties.

4.1 Legal Sharing Cases

  • With your explicit consent
  • With trusted service providers
  • When legally required by authorities
  • In emergency situations to protect safety
  • During merger or acquisition processes

4.2 Partners and Providers

We work with reputable partners to provide better services. All must sign confidentiality agreements and use information only for defined purposes.

5. Information Security

5.1 Technical Measures

  • SSL/TLS encryption for all data transmission
  • Data storage encryption
  • Firewall and intrusion detection systems
  • Regular backup and disaster recovery
  • Regular security audits

5.2 Organizational Measures

  • Staff training on information security
  • Role-based access control
  • Strong password policies
  • Security incident response procedures

Warning: No system is 100% secure. We commit to maximum effort to protect your information.

6. Your Rights

You have the following rights regarding personal information:

6.1 Access and Update Rights

  • View personal information we store
  • Update inaccurate information
  • Download your data

6.2 Control Rights

  • Opt-out of marketing emails
  • Restrict information processing
  • Object to use for marketing purposes

6.3 Data Deletion Rights

  • Request deletion of personal information
  • Cancel account
  • Delete usage history

How to exercise: Contact us via email info@netko-solution.com to exercise these rights.

7. Contact

If you have any questions about this privacy policy, please contact us:

Phone

Hanoi: +84 866 632 994

This policy is effective from 01/01/2026